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2023 Outlook Survey

There’s a basketful of hope on the horizon in the convenience-store world. Accompanying this optimism, however, are challenges with labor. In CSP's latest Outlook Survey, 73% of the 52 respondents anticipate total 2023 sales to be somewhat higher than in 2022 and 13% said much higher—a combined 86% versus 69% last year. However, 56% called the ability to hire and retain workers the top business challenge. Continue reading to see retailers’ thoughts on business conditions, labor, fuel and tobacco.

Conducted Aug. 23 through Sept. 17, 2023

Photograph: Shutterstock