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Alimentation Couche-Tard Among 2024 Gallup Exceptional Workplace Award Winners

Convenience-store retailer honored for cultural engagement for third year in a row
alimentation couche-tard convenience store gas station
Photograph courtesy of Alimentation Couche-Tard

Alimentation Couche-Tard Inc., owner of the Circle K convenience-store brand, is among the winners of the 2024 Gallup Exceptional Workplace Award (GEWA). It is the third consecutive year that the convenience and fuel retailer has received the award, which recognizes the world’s most engaged workplace cultures.

  • Alimentation Couche-Tard is No. 2 on CSP’s 2023 Top 202 list of convenience-store chains by store count.

“Congratulations to the 60 organizations that have redefined what it means to be a great place to work. Your commitment to creating environments where employees are listened to, valued and positioned to use their strengths every day is what sets you apart. Thank you for setting a new global standard in what it means to be a thriving workplace,” said Jon Clifton, CEO of Washington, D.C.-based Gallup.

The GEWA winners’ ratio of engaged employees to actively disengaged employees is 11 times higher than the global average. Worldwide, only 23% of employees are engaged, which means committed to their work and connected to their workplace, and just 33% of employees in the U.S. workforce are engaged. Seventy percent of employees at winning GEWA organizations are engaged, the organization said.

“There is nothing more important to me than protecting and promoting the ‘One Team’ culture we have fostered at Couche-Tard,” said Brian Hannasch, president and CEO. “As this recognition from Gallup shows, we have continued to live by our values, and our people have continued to feel heard, valued and respected at work. Looking ahead, we will identify ways to further build on our record engagement and our winning workplace.”

Gallup recognized Couche-Tard for its ability to engage and develop its people in innovative ways.

“Creating a great experience for our customers begins with having engaged teams. Our annual myVOICE engagement survey, facilitated by Gallup, helps us continue improving in our efforts to foster an environment where our people can thrive, grow in their careers, and be their authentic selves,” said Ina Strand, chief people officer at Couche-Tard. “With record participation in this past year’s survey, we’re honored that our investment in our employees’ growth and engagement has been recognized with the GEWA for a third consecutive year.”

Gallup’s meta-analysis on team engagement and performance is a comprehensive workplace study with data on more than 2 million employees in 276 organizations across 54 industries and 96 countries. Highly engaged organizations significantly outperform their peers in important business outcomes, it said, including customer ratings, profitability, productivity, turnover, safety incidents, shrinkage, absenteeism, quality, wellbeing and organizational citizenship.

Laval, Quebec-based Alimentation Couche-Tard operates in 29 countries and territories, with more than 16,700 stores, of which almost 13,100 offer road transportation fuel. Its network includes more than 7,100 stores in the United States, primarily under the Circle K and Holiday Stationstores banners, and approximately 2,100 in Canada under the Circle K, Mac’s and Couche-Tard banners. In Europe, under the Circle K and other banners, Couche-Tard operates a retail network in Scandinavia, Ireland, Poland, the Baltics and Russia with more than 2,700 stores and unmanned automated fuel stations. And under licensing agreements, more than 2,200 stores operate under the Circle K banner in 15 other countries and territories (Cambodia, Egypt, Guam, Guatemala, Honduras, Hong Kong, Indonesia, Jamaica, Macau, Mexico, Mongolia, New Zealand, Saudi Arabia, the United Arab Emirates and Vietnam). This brings Couche-Tard’s total worldwide network to approximately 14,400 stores. It employs more than 150,000 people.

For a complete list of GEWA winners, click here.

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