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Highlights From CSP’s 2020 Outlook Survey

CSP editors break down how retailers are feeling about the state of the c-store industry

CHICAGO — Convenience-store retailers feel all right about the future. More than half (52%) of c-store operators said they expect their total 2020 sales to be at least somewhat higher than last year’s profits, according to CSP’s latest Outlook Survey. But that’s not to say it’s not all sunshine and rainbows in the c-store industry; many retailers remain on their toes, wondering when—or if—conditions will return to normal and what that normal might look like.

On this episode of "At Your Convenience," CSP editors Brett Dworski and Hannah Prokop discuss the highlights from CSP’s 2020 Outlook Survey, which aimed to uncover how convenience-store retailers are feeling about the state of their businesses and industry as 2021 approaches. The survey was conducted between Sept. 9-23 and fielded 74 responses from CSP readers. Listen as they break down retailer sentiments towards general business conditions, COVID-19, labor, fuel and tobacco as this tumultuous year comes to a close.

This episode is being released in conjunction with CSP’s November feature, Ready For Recovery.

At Your Convenience” brings industry experts and analysts together with CSP editors to discuss the latest in c-store news and trends. From mergers and acquisitions to foodservice and technology, the podcast delivers the story straight to listeners in short-format episodes, perfect for the morning commute or a quick break at the office.

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