Mindy Torney is a store manager in Rutter’s hometown.
Mindy Torney is the casebook example of the ideal Rutter’s store manager. “She’s a happy person, No. 1, and No. 2, she’s someone who likes people,” says Jere Matthews, vice president of operations.
In the past 16 years, Torney has worked her way up from store team member to manager of the Rutter’s location near York College of Pennsylvania.
Along the way, she has won restaurant manager and store manager of the year awards—a company first.
Torney’s favorite part of the day is when she comes into work, before the break of dawn, to cheer up customers.
“Normally I’m in a good mood and everyone else is kind of grouchy, so they’re getting coffee, heading to work,” she says. “I brighten their day a little bit when I see them.
“I want them to come back to my store, so that means do whatever I’ve got to do, whether that’s being friendly, helping pump gas, carrying product out to their car, asking how their weekend was.”
In Rutter’s fun, fast-paced and competitive environment, Torney feels like she has found a career. “It’s fulfilling,” she says. “I can provide for my family and do something I love to do.”