Corporate News

Corporate news affecting the convenience store industry
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NCASEF sends letter to CEO requesting removal of Dec. 31 deadline

UNIVERSAL CITY, Texas -- The National Coalition of Associations of 7-Eleven Franchisees (NCASEF) is urging 7-Eleven Inc. to revise its 2019 franchise agreement . Tensions have been mounting between the convenience-store retailer and its store owners over the agreement and other issues . The...

Sometimes solving one problem leads to another

CHICAGO -- Store cleanliness is an ever-moving target, and sometimes solving one problem leads to another. Loop Neighborhood moved its pump-side trash cans at a few of its locations to the storefront, beside the compost bin and recycling bin, in hopes that customer trash would also move away from...

Pump island, exterior and restrooms were key categories that saw a decrease in year-over-year scores

CHICAGO -- Overall, convenience stores saw improved scores year over year in the overt audit. The pump island, exterior and restrooms were the only overall categories that saw a decrease in year-over-year scores. Cameron Watt of Intouch Insight points to an increase in customer data collection as...

Scores rise for interior of store, coffee and sandwich coolers
The key to retailer's success: Finding employees who fit into the company’s culture.
Retailer leads CSP's mystery shop for a second year in a row.
Convenience Stores
The ingredients for success: consistent in-stocks, friendly staff and a 'white glove' level of cleanliness.
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These are the 'favored destinations that Americans increasingly rely upon to power their busy lifestyles'.
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Four highlights from company's second-quarter earnings call

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Automated retail kiosk startup that drew social-media ire gives the name game another try

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