Technology/Services

How Cloud-Based, AI Video Security Helps Minimize Loss and Fraud

Envysion, a Motorola Solutions Company

A lot can happen at convenience stores that can result in profit loss, such as shoplifting, chargebacks at the pump and even employee fraud. An effective surveillance system can help c-store retailers minimize loss and fraud. Strategically placed cameras, both inside and outside stores, can provide owners with an extra set of eyes where they are needed, and make them feel more confident in protecting their assets and maximizing their profits.

Loss prevention solution

C-stores are busy places where multiple customers are in multiple locations at the same time—pumping gas, making purchases inside the store or getting their cars washed. With so many areas that may frequently get left unattended, it is very possible for c-store retailers to experience a potential theft problem.

Using security cameras integrated with managed video can be the solution retailers need to monitor products and to also serve as a deterrent for shoplifters. Cameras can be placed anywhere theft could be a threat—behind the counter pointing at the register, in beer coolers, pointing at the lottery ticket area, as well as outside to monitor gas pumps and protect retailers from fraudulent chargebacks.

Irregularities and suspicious activities such as voided transactions, discount abuse, refunds and dishonest cash handling can also hurt bottom lines. With a managed video solution, retailers can quickly spot potential issues without sifting through a lot of data.

A surveillance system that handles safety as well as operations

Having a cloud-based video storage system is a good idea, as it allows footage to be stored for extended periods of time in case a slip and fall, or an accident occurs that results in a lawsuit months or years after the incident. Security cameras with AI capabilities may be just what c-store owners need when suspicious or unwanted activity is happening at their store. A quality surveillance system that not only identifies issues, but allows c-store owners to easily save and share video clips with external personnel—such as law enforcement—can serve as proof if needed when issues like shoplifting, altercations and vandalism arise.

Theft prevention isn’t the only use for security cameras. Monitoring store operations is another benefit. A managed video solution can also keep a watchful eye on matters such as:

  • Cleanliness and safety—to ensure clean surfaces, food safety and accident prevention.
  • Employee conduct—to monitor professional behavior and adherence to safety rules.
  • Opening and closing—to verify operating hours and proper procedures.
  • Office duties—to ensure secure cash handling and also verify vendor deliveries quickly.

In addition, cameras at convenience stores with unmanned car washes can take the place of having an additional employee at the car wash area.

AI-enabled security solutions

With Envysion’s Cloud-Based AI Video Security System, c-store retailers can access real-time footage across all of their store locations anytime and anywhere across all devices. Envysion combines video with data from stores’ POS systems, so whether retailers are logging in from their store or on the go via a mobile device, video access is a quick click or tap away.

Envysion’s Managed Video Solution is easy to use, and keeps video evidence safe and secure. It also has other features that c-store retailers may find beneficial, such as the ability to focus on an exact interaction with video motion search and detection, or filtering recorded video by transaction, location, day and time with advanced technology to pick up on anomalies—such as an employee or customer being somewhere they normally aren’t supposed to be.

Additionally, Envysion also has a reporting tool that can help minimize loss by identifying c-store transaction discrepancies. Its exception reports include: daily transaction reports; voids and returns reports; age-restricted item monitoring; discount and gift card redemption; and sales by inventory.

Manage loss prevention, safety and store operations with Envysion by adding a layer of protection to c-stores and profits. For more information, click here.

This post is sponsored by Envysion, a Motorola Solutions Company

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