Retailers are generally optimistic about business conditions as 2022 nears, with their biggest challenges revolving around securing and retaining labor, wage inflation and operating through the COVID-19 pandemic.
A whopping 98% of retailers say they have completely or somewhat recovered from a sales or traffic low point during the pandemic, 74% say they require employees to wear masks in their stores, and 78% are requiring employees get vaccinated, CSP’s survey reveals.
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