Digital Ranking Profile: BP (March 2019)

Plus, a sneak peek at BP’s plans for the future


Sizing Up the First 10 Amazon Go Stores

CSP reviews the e-retailer’s frictionless beginning

Robot dogs, large footprint stores and smart carts

New smart-shelf system by Microsoft designed to ease shopping experience

The future seems frictionless and frightening

GasBuddy and Pymnts.com examine behaviors of gas-app users

And tips for handling reviews, whether they’re terrible or great

Average in-store cost of holiday meal at lowest level since 2010 while more people shopping online

Smartphone payment options boost brand’s score

Unlike in the movies, real robots are more than willing to serve humanity