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Company News

2023 Mystery Shop: A Narrow Finish

 By Rachel Gignac on Oct. 02, 2023

Rutter’s takes home the Mystery Shop prize again after close race

Company News

2023 Mystery Shop: QuikTrip’s ‘Life-Changing’ Support System

 By Rachel Gignac and Hannah Hammond on Oct. 02, 2023

Retailer shines for employees that made customers feel valued

Tobacco

FDA Updates: Menthol Cigarette Ban, Very-Low Nicotine Standard, More

By David Spross on Oct. 02, 2023

Center for Tobacco Products gives insights into tobacco regulation timelines: Spross

Company News

2023 Mystery Shop: High’s Builds Habits and a Brand

By Rachel Gignac and Hannah Hammond on Oct. 02, 2023

Retailer pays special attention to dispensed beverages and exterior cleanliness

Foodservice

2023 Mystery Shop: QuickChek Excels in Coffee

By Hannah Hammond on Oct. 02, 2023

Hot dispensed-beverage hosts keep area clean and stocked, often greeting coffee customers by name

Company News

U.S. Labor Department Sues Michigan 7-Eleven Operator, Franchisee Group President

By Greg Lindenberg on Oct. 02, 2023

Alleges inaccurate payroll record-keeping, failure to pay overtime, more

Company News

bp America Chairman, President Leaving Company

By Hannah Hammond on Oct. 02, 2023

Lawler’s exit follows Looney’s resignation

Company News

2023 Mystery Shop: Nouria Energy’s ‘Banana Peel’ Philosophy

By Rachel Gignac and Hannah Hammond on Oct. 02, 2023

Retailer earns 3rd place on store audit and review

Company News

Mystery Shop: Past, Present and Future

By Rachel Gignac on Oct. 02, 2023

Is it time to raise the bar on the CSP Intouch Insight retailer audit?

Company News

Three Bears Alaska Acquires 6 Stores

By Steve Holtz on Sep. 29, 2023

Sourdough sites just right for convenience/grocery retailer

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