Company News

Milam Lands New Post

Former RaceTrac COO shares lessons on leadership, success from time at c-store chain
Photograph courtesy of Hire Dynamics

ATLANTA — Billy Milam, who stepped down as COO of RaceTrac Petroleum Inc. in September, has joined employment firm Hire Dynamics as its new CEO.

Milam took the role at the Atlanta-based company following a 22-year career with the $9 billion, privately held, family-owned RaceTrac c-store chain.

“Billy is not a traditional leader, nor is Hire Dynamics a typical staffing company. He brings an informed perspective to our team, which allows us to leverage the investments we’ve made companywide and take us into a new era of growth,” said Dan Campbell, founder and executive chairman of Hire Dynamics. “We have tremendous subject matter experts who understand the world of staffing inside and out and work tirelessly to deliver on the promise we make our clients and partners. Likewise, Billy has been on the front lines managing an enormous team of employees who operate at the client level. His dedication to each employee’s personal and professional development is distinctive and sets the standard for leadership acumen.”

Founded in 2001, Hire Dynamics has a footprint across five Southeastern states. It serves more than 1,500 clients and offers work to more than 45,000 individuals, including 900 veterans.

“What attracted me to Hire Dynamics is its people-first mission and the clarity of purpose around client and talent service,” Milam said. “I truly believe in and practice the principles of servant leadership and feel it’s the most effective type of leadership style. To guide others with a servant’s heart means we are connecting with our talent and teams in different ways, meeting them where they are and communicating with clarity and authenticity. If we do that well, Hire Dynamics employees will serve our clients in the same fashion and the cycle repeats itself.”

Milam’s roles within RaceTrac included various positions of increasing responsibility as the retailer grew to meet market demands, including real estate, engineering, construction, retail and strategic operations.

“Billy brings a great deal of business expertise and leadership ideals that focus on understanding the ‘why’ of any initiative to make sure it reflects back to the company’s purpose,” said Jon Neff, co-founder and COO of Hire Dynamics. “His natural tendency is to ask questions and learn points of view to get to the real reason someone says or does something. He recognizes that one of the great opportunities we have is to understand the needs of our clients and talent and support our employees as they deliver solutions to meet those needs.”

Atlanta-based RaceTrac has more than 500 c-stores. It is No. 16 in CSP’s 2019 Top 202 ranking of c-store chains by number of retail outlets.

Members help make our journalism possible. Become a CSP member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.


Exclusive Content

Snacks & Candy

How Convenience Stores Can Improve Meat Snack, Jerky Sales

Innovation, creative retailers help spark growth in the snack segment


C-Stores Headed in the Right Direction With Rewards Programs

Convenience operators are working to catch up to the success of loyalty programs in other industries

General Merchandise/HBC

How Convenience Stores Can Prepare for Summer Travel Season

Vacationers more likely to spend more for premium, unique products, Lil’ Drug Store director says


More from our partners