Rachel Gignac

Associate editor

Articles by
Rachel Gignac

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Company News

Wawa Set to Open First North Carolina Store

Convenience-store chain plans to build at least 80 locations in the state in the next 10-plus years

Lottery management platform aims to reduce labor hours and decrease theft

Convenience-store retailer is prioritizing alternative fuels, EV solutions, customer experience, more

In partnership with Finix, Pay360 drives down risk and offers below-market processing rates

After buying 540 gas station sites 2018, chain is ‘eager to sell a business unit it has already had to write down in value twice’

If tech is used for efficiency, retailers can save 'leftover money for things that make you less of a target’

Of the 60% of customers that add items to their carts, 37% complete the purchase—how a convenience store can increase the conversion rate

Re-Up’s AI technology cooks customizable fried chicken, french fries and other menu items on demand

Pricing changes come days after card issuers agree to $30 billion settlement over swipe fees

Convenience-store customer service is about appealing, engaging content, according to Kristin Ghere of Jump Start

Duo will launch NexCX, a suite of convenience-store customer experience solutions

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