Rachel Gignac

Editor

Articles by
Rachel Gignac

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Technology/Services

How AI is improving loyalty programs in convenience stores

Tech can better personalize offers at a rate that humans cannot, Colin Dornish says at CSP’s Forecourt Forum

Technology/Services

How AI, loyalty, EV infrastructure and digital commerce defined c-store tech in 2025

From enhanced store intelligence to personalized apps and integrated online ordering, retailers spent the year shifting from experimentation to execution

Longtime oil-market observer will supply market commentary to customers and counterparties

Do-it-for-me services, express exterior formats, subscription models, tech advancements and M&A have shaped the industry

Former Weigel’s foodservice leader will oversee culinary vision and programs that drive traffic, strengthen brand loyalty

Convenience-store chain program offers easier credit approval with criteria that better fit the needs of new and growing businesses

C-store chain president and CEO shares strategy on foodservice, technology and running a family business

Fuel payment technology is a key strategy, but drivers also respond to food variety, healthier options and loyalty offerings, says Peter Rasmussen at CSP's Forecourt Forum

Convenience-store electric-vehicle charging site features travel store, on-site diner, ATM, barber shop and restrooms

POS system allows retailers to offer online ordering for in-store pickup and delivery

These 2 benefits can give retailers more authority over risk, coverage and capital

Family-owned fuel supplier leverages proprietary technology and a clean, safe feel to differentiate itself in a dense New England market

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