Technology/Services

PDI Integrates Platforms to Simplify Operations

New and enhanced products designed to optimize productivity, security and engagement
convenience store back office software
Photograph: Shutterstock

ALPHARETTA, Ga. — PDI, a global software provider for the convenience retail and petroleum wholesale industries, has released new and enhanced products. These offerings are designed to help PDI customers drive consumer engagement, optimize enterprise productivity and secure their networks in an efficient and cost-effective manner.

The new and enhanced solution areas include:

  • Payment and loyalty consumer engagement:  PDI now provides enhanced consumer access and engagement with a loyalty and payment product that combines the benefits of the company's convenience marketing experience, resources and industry partnerships. These enhancements enable both small and large businesses to gain clarity about their shoppers, create more targeted promotions and simplify consumer lifecycle management. The recent GasBuddy acquisition enables retailers to bring new consumers into their payment and loyalty programs while using consumer lifecycle management tools including the integration of Salesforce Marketing Cloud.
  • Enterprise productivity: The PDI Load Board and SmartSchedule-Tankwagon connect the ecosystem of petroleum marketers and third-party carriers with a single place to market and handle transactions for extraneous loads. Carriers can bid on a load and marketers can add their own controls to protect their relationships and margins. Both transport and tankwagon loads can now be managed in a single platform, streamlining the scheduling and delivery process. In addition, a new web-only experience eliminates the need for onsite point-of-sale (POS) integration, improves productivity through task automation and enables more intelligent business decisions based on data rather than historical intuition.
  • Security: With enhancements to PDI Extended Detection and Response Complete, companies now have a cost-effective way to supplement thinly stretched IT teams with fully managed cybersecurity services. This offering reduces business risk while restoring confidence that critical assets are being monitored around the clock. In addition, the PDI VirtualNOC Management Portal helps stores avoid network downtime by leveraging proactive network monitoring and powerful remote management capabilities.

Gemini is proud to partner with PDI, who shares the common goal of saving customers money, said Brent Bergevin, vice president of transportation for Gemini.We'll continue to find solutions for our fleet that ultimately help get customers back on the road quickly and at the best value.

We realize the critical challenges our customers face from increased competition, rapidly fluctuating market dynamics, and operational complexity, said Jimmy Frangis, CEO at PDI. In particular, the lack of integrated tools across the fuel and convenience retail ecosystem has created unnecessary cost and inhibited innovation. Our new solutions are specifically designed to simplify operations—from holistic back-office ERP solutions to state-of-the-art cybersecurity services. We're devoted to delivering exactly what our customers are asking for.

Professional Datasolutions Inc. (PDI), based in Alpharetta, Ga., helps businesses and brands increase sales, operate more efficiently and securely and improve critical decision-making. Since 1983, the company has served the convenience retail and petroleum wholesale industries. More than 1,500 companies, representing more than 200,000 locations worldwide, use PDI’s solutions and expertise to deliver convenience and energy.

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