Company News

War for Talent: Formidable Competitors

CHICAGO -- In terms of perception, convenience stores sit in the shadows of the Wegmans and Trader Joe’s of the world. Nearly twice as many consumers think grocery stores and warehouse clubs are positive workplaces compared to convenience stores.

This year, Costco Wholesale Corp. overtook Google on Forbes’ top employers list. In 2016, the warehouse club raised its starting wage to $13 an hour, up from $11.50. But staff members don’t stay at that pay grade for long. About 60% of the chain’s employees earn $23 an hour, Costco CFO Richard Galanti said during an earnings call in spring 2016.

Costco’s plush benefits also provide an edge in wooing and retaining employees. The big-box retailer’s career site boasts that it has one of the most competitive benefits packages in the industry, and that it takes on more premium costs than other retailers. Both part- and full-time hourly staff can take advantage of healthcare, dental care, life insurance, professional counseling services, 401(K) plans and employee stock purchase plans.

And grocery and club stores aren’t the only ones moving in on c-stores’ top candidates. Dollar General’s aggressive expansion plan is beginning to drain at least one retailer’s labor pool. “They pop up everywhere; they’re on every corner,” says Chris Moore, district leader for Victory Marketing’s Sprint Mart, Ridgeland, Miss. “That’s a real struggle.”

More: Aspire to Become an Employer of Choice

Return to Table of Contents

Members help make our journalism possible. Become a CSP member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Company News

Here’s What C-Store Retailers Need to Do to Succeed in 2025

Tom Newbould of consulting firm W. Capra lays out a game plan for the new year

Foodservice

Life Is Tough for Pizza Chains Right Now

Major brands like Domino’s, Papa Johns and Pizza Hut are trading share with independents

Foodservice

Make Dinner a Winner Using Key Ingredients

‘Nobody really owns that dinner daypart when it comes to convenience, and so it would be really cool for the convenience retailers to figure out how to own that’

Trending

More from our partners