2023 Power 20

2023 Power 20

The Dream Team

Pilot Co. is letting its employees lead when it comes to recognizing each other across a diverse spectrum of backgrounds and experiences.

2023 Power 20

Connection Connoisseur

The Convenience Group values the communities it serves, naming stores after neighborhoods and getting to know customers.

Kevin Smartt, CEO and president of TXB Stores, says that strategic store design can save time and labor for employees.

Thinking in a new way propelled Weigel’s hiring and retention strategy in the right direction, says Melanie Wilson Disney, human resources director.

Independent retailer Jeff Daugherty, owner of Ray’s Mini Mart, started in convenience retailing in 1993 when he acquired his first two stores … and quickly got burned by his employees.

Products

Suzanne Cramer oversees the human resources, recruiting and payroll departments for Rutter’s.

Chad Frazell has been with Casey’s since January 2020, following stints at several types of retailers, including Tractor Supply Co., Shopko, Target, Kohl’s and Walmart.

Led by Chuck Maggelet, CEO/chief adventure guide, Maverik has developed a culture fostering support for its employees.

Lonnie McQuirter, owner of 36 Lyn, says the first thing when trying to entice potential employees is taking stock of current offering and making sure you’re acknowledging the hard work of current employees.

“We wanted to make career-pathing real at Kum & Go,” says Ashley Quint, division vice president, career pathing at Kum & Go, so she and her team first examined what was causing turnover at the store level.

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