2023 Power 20

2023 Power 20

Turnover Tamer

“We wanted to make career-pathing real at Kum & Go,” says Ashley Quint, division vice president, career pathing at Kum & Go, so she and her team first examined what was causing turnover at the store level.

2023 Power 20

Feedback Quarterback

Chad Frazell has been with Casey’s since January 2020, following stints at several types of retailers, including Tractor Supply Co., Shopko, Target, Kohl’s and Walmart.

Thinking in a new way propelled Weigel’s hiring and retention strategy in the right direction, says Melanie Wilson Disney, human resources director.

Dash In Food Stores was as aggressive as other convenience chains in beefing up its pay and benefits through the pandemic.

OnCue Marketing’s Talent Acquisition Manager KeShana Braxton says it is difficult to get the attention of top talent. So she had to get creative.

When Jocelyn Miller came to Love’s Travel Stops & Country Stores in 2018, the travel-center chain was just beginning to embrace technology to manage its large and growing workforce.

Pilot Co. is letting its employees lead when it comes to recognizing each other across a diverse spectrum of backgrounds and experiences.

Lonnie McQuirter, owner of 36 Lyn, says the first thing when trying to entice potential employees is taking stock of current offering and making sure you’re acknowledging the hard work of current employees.

Suzanne Cramer oversees the human resources, recruiting and payroll departments for Rutter’s.

Kevin Smartt, CEO and president of TXB Stores, says that strategic store design can save time and labor for employees.

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