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Technology/Services

Royal Farms Selects Reflexis for Workforce Management

Mobile solution gives managers and associates on-the-go access to scheduling
Photograph: Shutterstock

BALTIMORE — Convenience-store retailer Royal Farms has tapped Reflexis Systems to improve its labor scheduling practices.

Reflexis provides real-time store operations tools for labor operations, task management and more. Royal Farms aims to give associates greater flexibility and input on work schedules by adopting the Reflexis Workforce Scheduler, a mobile tool designed to give managers and store associates on-the-go access to the scheduling process and other capabilities.

"Streamlining labor operations is essential to ensuring that schedules are accurate and optimized in a manner that lets our associates deliver a great experience to customers each and every visit," said Jeff Mengel, director of operations for Royal Farms. "We chose Reflexis ... for their world-class solution and their track record of helping retailers innovate and improve the customer experience and associate engagement."

"Reflexis is excited to work with Royal Farms to optimize their labor scheduling processes," said Brett Friedman, chief revenue officer for Reflexis. "We're thrilled to welcome Royal Farms into the Reflexis family, providing them with the tools they need to unleash the power of their store associates."

Tools from Dedham, Mass.-based Reflexis Systems have been selected by more than 275 global retailers for store operations, labor spending and store execution.

Established in 1959 and based in Baltimore, Royal Farms operates more than 200 stores and has more than 5,000 employees in the Mid-Atlantic region.

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