Mike Templeton of Casey’s Moves to NexChapter Advisory Firm

After 15 years in the convenience-store industry, he becomes vice president of digital strategy


When Are Customers Dropping Off Without Completing Online Orders?

Of the 60% of customers that add items to their carts, 37% complete the purchase—how a convenience store can increase the conversion rate

Rovertown shares research on what kind of coupons work best and how to best position a loyalty app

Systems will function together and have ‘greater synergy’

Gas was the third-most popular category for loyalty participation in an Upside survey

Technology should ‘act as a digital extension of the brand’

Convenience-store chain to offer digital stamp cards, store locator, referrals, gamification and more

Juxta's AI computer vision system and shelf sensors allow customers to just walk out

Personalized offers drive basket size, according to Art Sebastian of NexChapter

Additions to mobile app include program signup reward, friend referral incentives, a convenience-store locator tool and digital receipts

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