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15 Spotlight Session in NACS' Crack the Code Experience

Top-level webinars focus on leadership, retail strategy, transportation trends and more
NACS' Crack the Code Experience

ALEXANDRIA, Va. — The NACS Crack the Code Experience will kick off Nov. 2 and continue through Dec. 4 with a collection of more than 50 educational sessions exploring topics ranging from cannabis to food trends and delivery during the five-week digital event. The virtual event also will include a curated marketplace, keynote speakers and an online version of NACS’ Cool New Products showcase.

Here’s a list of spotlight sessions. And click here to view a complete schedule of the online conference.

Monday, Nov. 2, 2:30 p.m. EST

How to Thrive in Chaos

Corinne Hancock, an expert in team building and founder of The Curiosity Project, demonstrates how to use chaos for building stronger teams, yield unexpected results and thrive in chaos.

Tuesday, Nov. 3, 2:30 p.m. EST

The Biggest Trends in Mobility

John Eichberger, executive director of the Fuels Institute, talks about the big trends in transportation that will drive convenience and fuel retailing.

Wednesday, Nov. 4, 2:30 p.m. EST

Leading When Leaders Are Needed Most

Lonnie McQuirter, director of operations, 36 Lyn Refuel Station, discusses how he responded to periods of unrest in his downtown Minneapolis community and how the community rallied to support his business.

Monday, Nov. 9, 2:30 p.m. EST

Ideas From Around the World

Dan Munford, managing director of Insight Research, and Joseph Bona, president of Bona Design Lab, discuss global convenience retail trends.

Tuesday, Nov. 10, 2:30 p.m. EST

Transforming Offers to Address Global Trends

Istvan Kapitany, executive vice president Retail, Shell International Petroleum Co., shares how companies must continue to evolve, remove inefficiencies and remain relevant and profitable.

Wednesday, Nov. 11, 2:30 p.m. EST

How Retailers in Australia, New Zealand and Asia Are Looking Beyond the Box

Brett Barclay, director of Convenience Measures Australia, on how retailers are reimagining convenience and responding to consumer demand.

Monday, Nov. 16, 2:30 p.m. EST

The Hero Effect

Motivational storyteller Kevin Brown talks about how businesses can bring out their inner heroes.

Tuesday, Nov. 17, 2:30 p.m. EST

Essential Businesses and Values

Kevin Smartt, CEO and president of Kwik Chek Food Stores and 2020-21 NACS chairman, discusses the importance of advocacy and telling the industry’s story.

Wednesday, Nov. 18, 2:30 p.m. EST

Doing More and Doing Good

How retailer Rachel Krupa, CEO and founder of The Goods Mart, reinvented her store’s offer and doubled down on its community outreach.

Monday, Nov. 23, 2:30 p.m. EST

‘Here for Good'

Julie Jackowski, chief legal officer and secretary of Casey’s General Stores and 2019-20 NACS chairman, shares how the convenience retail industry continues to demonstrate why it’s more relevant than ever to their communities.

Tuesday, Nov. 24, 2020 2:30 p.m. EST

Creating a Movement

Stephanie Sikorski, NACS vice president of marketing and executive director, NACS Foundation, highlights what the NACS Foundation’s 24/7 Day event means for retailers.

Wednesday, Nov. 25, 2:30 p.m. EST

What Being an Essential Business Means

Don Rhoads, president and CEO of Seattle-based The Convenience Group, on how the c-store chain responded to the pandemic and the economic downturn.

Monday, Nov. 30, 2:30 p.m. EST

Visioning the Future

Brian Hannasch, president and CEO of Alimentation Couche-Tard, discusses new initiatives to reshape the business and planning for a sustainable future amid global economic uncertainty.

Tuesday, Dec. 1, 2:30 p.m. EST

Experimentation on the Edges

Chris Gheysens, president and CEO of Wawa, on how the chain experiments within its portfolio.

Wednesday, Dec. 2, 2:30 p.m. EST

The Future of Work

Chet Cadieux, chairman and CEO of QuikTrip, and Travis Sheetz, president and COO of Sheetz, look at how they are addressing possible long-term trends that could shape the new workforce.

The Crack the Code Experience was devised to fill the void of the NACS Show, which was previously scheduled for Oct. 11-14 in Las Vegas and cancelled at the behest of the Las Vegas Convention and Visitors Authority.

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