ALEXANDRIA, Va. — The NACS Crack the Code Experience will kick off Nov. 2 and continue through Dec. 4 with a collection of more than 50 educational sessions exploring topics ranging from cannabis to food trends and delivery during the five-week digital event. The virtual event also will include a curated marketplace, keynote speakers and an online version of NACS’ Cool New Products showcase.
Here’s a list of spotlight sessions. And click here to view a complete schedule of the online conference.
Monday, Nov. 2, 2:30 p.m. EST
How to Thrive in Chaos
Corinne Hancock, an expert in team building and founder of The Curiosity Project, demonstrates how to use chaos for building stronger teams, yield unexpected results and thrive in chaos.
Tuesday, Nov. 3, 2:30 p.m. EST
The Biggest Trends in Mobility
John Eichberger, executive director of the Fuels Institute, talks about the big trends in transportation that will drive convenience and fuel retailing.
Wednesday, Nov. 4, 2:30 p.m. EST
Leading When Leaders Are Needed Most
Lonnie McQuirter, director of operations, 36 Lyn Refuel Station, discusses how he responded to periods of unrest in his downtown Minneapolis community and how the community rallied to support his business.
Monday, Nov. 9, 2:30 p.m. EST
Ideas From Around the World
Dan Munford, managing director of Insight Research, and Joseph Bona, president of Bona Design Lab, discuss global convenience retail trends.
Tuesday, Nov. 10, 2:30 p.m. EST
Transforming Offers to Address Global Trends
Istvan Kapitany, executive vice president Retail, Shell International Petroleum Co., shares how companies must continue to evolve, remove inefficiencies and remain relevant and profitable.
Wednesday, Nov. 11, 2:30 p.m. EST
How Retailers in Australia, New Zealand and Asia Are Looking Beyond the Box
Brett Barclay, director of Convenience Measures Australia, on how retailers are reimagining convenience and responding to consumer demand.
Monday, Nov. 16, 2:30 p.m. EST
The Hero Effect
Motivational storyteller Kevin Brown talks about how businesses can bring out their inner heroes.
Tuesday, Nov. 17, 2:30 p.m. EST
Essential Businesses and Values
Kevin Smartt, CEO and president of Kwik Chek Food Stores and 2020-21 NACS chairman, discusses the importance of advocacy and telling the industry’s story.
Wednesday, Nov. 18, 2:30 p.m. EST
Doing More and Doing Good
How retailer Rachel Krupa, CEO and founder of The Goods Mart, reinvented her store’s offer and doubled down on its community outreach.
Monday, Nov. 23, 2:30 p.m. EST
‘Here for Good'
Julie Jackowski, chief legal officer and secretary of Casey’s General Stores and 2019-20 NACS chairman, shares how the convenience retail industry continues to demonstrate why it’s more relevant than ever to their communities.
Tuesday, Nov. 24, 2020 2:30 p.m. EST
Creating a Movement
Stephanie Sikorski, NACS vice president of marketing and executive director, NACS Foundation, highlights what the NACS Foundation’s 24/7 Day event means for retailers.
Wednesday, Nov. 25, 2:30 p.m. EST
What Being an Essential Business Means
Don Rhoads, president and CEO of Seattle-based The Convenience Group, on how the c-store chain responded to the pandemic and the economic downturn.
Monday, Nov. 30, 2:30 p.m. EST
Visioning the Future
Brian Hannasch, president and CEO of Alimentation Couche-Tard, discusses new initiatives to reshape the business and planning for a sustainable future amid global economic uncertainty.
Tuesday, Dec. 1, 2:30 p.m. EST
Experimentation on the Edges
Chris Gheysens, president and CEO of Wawa, on how the chain experiments within its portfolio.
Wednesday, Dec. 2, 2:30 p.m. EST
The Future of Work
The Crack the Code Experience was devised to fill the void of the NACS Show, which was previously scheduled for Oct. 11-14 in Las Vegas and cancelled at the behest of the Las Vegas Convention and Visitors Authority.