NASHVILLE, Tenn. -- Nashville Electric Service (NES) and TIO Networks Corp., formerly Info Touch Technologies Corp., have launched a new self-serve automated bill payment service to allow the utility's 340,000 customers to pay their bills at 20 ExxonMobil Tigermarket and On the Run convenience stores in Nashville, Tenn.
Commencing in the summer of 2006, cash-preferred NES customers will be able to make real-time, self-serve automated bill payments, 24 hours a day, through the TIO Network. They can make payments by inserting cash directly into cash-accepting [image-nocss] E-Wiz branded ATMs. Transactions are securely completed in English or Spanish, and all payments will be immediately posted to the customer's account. Customers pay a $2 convenience fee per transaction.
In January 2005, ExxonMobil deployed E-Wiz branded kiosks to the Nashville market to offer cash-preferred clients convenient access to a wide variety of cash-based financial transactions, including but not limited to bill payment, prepaid products, long distance, wireless top-up and directory assistance.
At NES we are always looking for ways to make it easier for our customers to conduct business with us, said NES president and CEO Decosta Jenkins.
NES is one of the 12 largest U.S. public electric utilities and serves approximately 343,000 customers in Nashville in Davidson County and portions of six surrounding counties.
Burnaby, B.C.-based TIO Networks, a strategic investment of Hewlett Packard, is building a national multi-retailer network of financial services kiosks for the cash-preferred consumer marketplace in North America. It leverages its core competencies in self-service bill payment processing, financial services aggregation and automation to create financial viability for its network and its location partners. It hasmore than 800 locations and six top-tier, corporate-owned c-store chains participating. TIO Networks' clients include Circle K, ExxonMobil, Cingular Wireless, Speedway SuperAmerica, Cricket Communications, COX Communications, Memphis Light Gas & Water and Qwest Communications.
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