Couche-Tard to ‘Modernize, Automate and Hyperscale’ Through IT Services Deal

Global c-store retailer forges partnership with CGI
circle k
Photographs courtesy of Alimentation Couche-Tard

Alimentation Couche-Tard Inc. has agreed to a 10-year, $280.9 million (U.S.) strategic partnership with CGI Inc. The technology company will deliver a range of IT services and infrastructure support for mission-critical business functions such as store manager experience, business process automation and innovation and data access and visibility to support the global convenience retailer’s key strategies and to help it enhance the customer and employee experiences.

“We are pleased to forge a partnership with CGI to support our global technology vision to modernize, automate and hyperscale,” said Ed Dzadovsky, chief technology officer at Couche-Tard, Laval, Quebec. “With technology at the forefront of every customer and employee experience, it is paramount to have market agility, the highest quality and reliability. CGI has impressed us with a thorough understanding of our complex environment, an ability to bring talent, automation and strategic thinking to the table, and their insightfulness surrounding people and culture.”

“Our proximity model around the world enables us to draw on the talents of our technology and retail industry experts in areas that map to key Couche-Tard locations,” said François Boulanger, president and COO of CGI, Montreal. “We are committed to partnering with Couche-Tard on their business strategy to help them invest in new capabilities that scale quickly to their needs, and the needs of their customers, across multiple geographies and markets.”

Founded in 1976, independent IT and business consulting services firm CGI delivers strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. It works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations.

  • Alimentation Couche-Tard is No. 2 on CSP’s 2023 Top 202 list of convenience-store chains by store count.

Couche-Tard’s 24-country network includes more than 7,100 in the United States, primarily under the Circle K and Holiday Stationstores banners, and approximately 2,100 in Canada under the Circle K, Mac’s and Couche-Tard banners. In Europe, under the Circle K and other banners, Couche-Tard operates a retail network in Scandinavia, Ireland, Poland, the Baltics and Russia with more than 2,700 stores and unmanned automated fuel stations. And under licensing agreements, more than 2,200 stores operate under the Circle K banner in 15 other countries and territories (Cambodia, Egypt, Guam, Guatemala, Honduras, Hong Kong, Indonesia, Jamaica, Macau, Mexico, Mongolia, New Zealand, Saudi Arabia, the United Arab Emirates and Vietnam). This brings Couche-Tard’s total worldwide network to approximately 14,300 stores.

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