Technology/Services

Feedback Fest

PDI Idea Exchange updates retailers; retailers offer input

NASHVILLE, Tenn. -- More than 100 PDI customers and special guests attended the 11th-annual PDI Idea Exchange in late May, the company said. PDI's Idea Exchange is one of two annual events held to update customers on PDI's software plans and gather feedback for use in future development efforts.

PDI is in the final stages of a five-year rewrite of its core software applications, it said. The new software, PDI/Enterprise, will be largely complete by the Users Conference in August. To date, more than 70 customers have started the migration process [image-nocss] by successfully implementing the PDI/Enterprise Financial suite and are looking forward to the full implementation of PDI/Enterprise.

In addition to PDI/Enterprise updates, PDI showed customers its next-generation handheld softwarethe PDI/Store Assistant 3.0, scheduled for release in July.

Devin Bates, senior vice president and CFO of Town & Country Food Stores Inc., said, PDI's Idea Exchange is a great opportunity for us to come together and see where PDI is headed. Since PDI is an integral part of how we do business, it's important for us to hear about new products and services like PDI/Store Assistant and PDI/Enterprise. We want to take advantage of new features that can help us run our business more efficiently.

Greg Gilkerson, president of PDI said, We were very pleased to have over 100 representatives from key customer accounts. We have counted heavily on their feedback to guide the development of our new PDI/Enterprise software. Our customers are already reporting significant gains in productivity and customer service with the completed PDI/Enterprise modules. With the balance of the system due out in August, PDI Idea Exchange was a great opportunity to get some last minute input on key features that will enhance their ability to do business electronically.

Founded in 1965 with six convenience stores in San Angelo, Texas, and one in Del Rio, Texas, Town & Country Food Stores has grown to almost 2,000 employees and 152 stores, spanning a 107,000 square-mile area of Texas and New Mexico.

Temple, Texas-based Professional Datasolutions Inc. offers enterprise-wide software and services meeting convenience store and wholesale petroleum marketers' specialized needs. More than 300 companies worldwide use PDI's systems to automate key business processes, from retail automation to decision support, fuel management, workforce support and financial reporting.

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