Suite Rollout

Tesco to deploy Retalix POS across network, including Fresh & Easy in U.S.

NEW YORK -- Tesco Plc. will deploy a new point-of-sale (POS) platform throughout its global network of stores, following an initial pilot of the Retalix 10 Store Suite software, Retalix officials announced.

The U.K.-based retailer plans to install it in Fresh & Easy Neighborhood Markets, its U.S. small-format grocery subsidiary, within three years, Mike McNamara, Tesco's chief information officer, told Supermarket News in a separate report.

Tesco's initial priority will be stores in the U.K. and South Korea as part of a worldwide rollout, McNamara said at a session this week at the National Retail Federation's Big Show in New York. "We are spending hundreds of millions of dollars to replace [our store systems] worldwide," he said.

Tesco, the third largest grocery retailer in the world, has been a Retalix business partner since 1995, and it is operating a range of Retalix store solutions across more than 4,000 stores in 11 countries.

"Retalix 10 will form the foundation of our store technology," said McNamara. "Its extensible, service-oriented architecture allows us to add new features and services for our customers."

He added, "Continuous innovation, operational efficiency and a relentless focus on the customer have helped Tesco become one of the world's largest and most successful retailers. Retalix is one of a very small number of technology companies who we regard as strategic partners in our efforts to improve the shopping trip for our customers."

Shuky Sheffer, CEO of Retalix, said, "This innovative suite will provide Tesco with the industry-leading solutions that are required to operate in today's competitive and fast-changing markets. I am positive that Retalix 10 will enable Tesco to deliver a superior and seamless shopper experience, as well as significant benefits of business agility and operational efficiencies, supporting Tesco's goals."

The Retalix 10 Store and Sales Channels suite is the next-generation store platform from Retalix. Designed around a single software engine, Retalix 10 unifies and streamlines deployment and management of in-store systems, mobile commerce and online storefront channels. The platform ensures a consistent and personalized shopping experience across all touch points and sales channels, which include POS, self-checkout, self-scanning, customer scale, customer kiosk, fuel sales, mobile commerce and e-commerce, as well as a range of store and chain management applications.

The solution's architecture enables high-volume retailers to break away from systems requiring integration of disparate "silos" into a unified platform for flexibility, accelerated time-to-market and enhanced central management capabilities, the company said. This enables a variety of deployment options such as "thin store," "thin POS" or any combination, as well as "cloud" readiness.

Retalix is a global provider of software and services to high volume, highly complex retailers, including supermarkets, convenience stores, fuel stations, drugstores and department stores. The company's products and services help its customers to manage and optimize their retail operations, differentiate their brand and build consumer loyalty, while providing retailers with the flexibility and scalability to support ongoing business transformation and growth. Retalix offers solutions for point-of-sale (POS), sales channels and in-store management (including mobile and e-commerce), customer management and marketing, merchandising, and logistics. By leveraging a multitude of deployment options, including software-as-a-service (SaaS), Retalix serves a customer base of approximately 70,000 stores across more than 50 countries worldwide. The company's headquarters is in Ra'anana, Israel, and its North America headquarters is in Plano, Texas.

Tesco is the U.K.'s largest retailer and is a major international player, with sales of $97 billion in fiscal year 2010-2011. Tesco has around 5,000 stores worldwide, in Europe, Asia and the United States, and employs nearly 500,000 people in the 14 countries in which it operates, running multiple retail formats, including hypermarkets, supermarkets, metro (city center) and express (convenience) stores.

El Segundo, Calif.-based Fresh & Easy has approximately 180 stores in California, Arizona and Nevada.