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Technology/Services

Double Quick Adopting Enhanced Lottery Management Solution

Rolling out Pinnacle technology in 62 convenience stores in Mississippi, Arkansas

INDIANOLA, Miss. -- Double Quick Inc. has implemented and begun the rollout of a new Handheld Lottery Inventory Solution, enhancing convenience-store operator efficiencies in the management of scratch lottery tickets.

Double Quick Pinnacle lottery (CSP Daily News / Convenience Stores / Gas Stations)

The Pinnacle Corp. developed the new Handheld Lottery Inventory Solution, which extends its existing Manager Workstation backoffice capabilities by providing a means to scan lottery ticket numbers into the daily paperwork. By replacing the laborious task of manually transcribing and entering the ticket data into their report, c-store operators not only increase their efficiency, but practically eliminate any instances of human error in the data-entry process.

"Double-Quick is extremely excited to adopt Pinnacle's new handheld solution. We are confident it will save time by increasing efficiencies in the scratch lottery ticket reconciliation process, as well as with inventory and [point-of-sale] POS sales data," said Howard Hyche, director of information technology of Double-Quick.

"Because we already use Pinnacle's handheld solution suite for services such as store-level inventory audits, vendor invoice receiving and price verification, there was no additional hardware required, and the store managers were up and running very quickly. But most importantly, they were using the same hardware and software they've already become accustomed to, creating a fast, seamless transition for minimal disruption to our business operations," he said.

"As an added capability of our extremely popular Handheld Solutions, the Handheld Lottery Inventory module is a natural extension of the lottery inventory and reconciliation processes that our backoffice and scanning products have supported for more than two decades," said Melissa Fox Hadley, director of product management at Pinnacle. "Instead of having to manually write down, then re-enter lottery ticket numbers as part of their daily paperwork, store managers are able to quickly and easily capture this data with the same handheld scanner they already use for other functions."

She continued, "It's all about increasing efficiencies to continually reduce the time managers spend in front of the computer, and maximize their time with customers and overseeing staff."

Arlington, Texas-based Pinnacle provides automation technology to the rapidly evolving convenience-store and petroleum industries, delivering products that automate the broad spectrum of c-store operations and supply-chain management of fuel operations. Nationwide, Pinnacle's products and services are used daily in thousands of convenience stores to automate and improve their store operations and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

Family -owned and -operated Double Quick, based in Indianola, Miss., founded in 1984, operates 62 convenience stores and quick-serve restaurants (QSRs) in Mississippi and Arkansas.

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