TEXARKANA, Texas -- E-Z Mart Inc. has selected Westec InterActive to provide bidirectional interactive security and operational improvements systems chainwide for the company's more than 300 stores. The installation and upgrade of all systems is expected to be completed by September 2007.
EZ Mart recently remodeled many locations with new pump canopies and enhanced interior and exterior lighting for a cleaner, safer environment.
The retailer turned to Westec to improve location safety for employees while also reducing losses and [image-nocss] improving control. Our priority is our employees and customers, and when needed, Westec will engage the police on our behalf, said Sonja Hubbard, CEO of E-Z Mart.
EZ Mart began using Westec's advanced interactive systems in 1999, and it presently has more than 125 systems installed in its locations.
The company said it plans to upgrade and reconfigure existing systems to the Westec iVR, intelligent video recorder, which offers flexible recording options, online account management and enterprisewide device management capabilities. A number of stores will have eight to 16 cameras, depending on size and monitoring needs.
E-Z Mart also operates its own in-house auditing group that leverages the Westec remote monitoring capabilities. E-Z Mart audits each store on a regular basis, during which the in-house monitoring staff reviews a checklist of items such as customer service, age verification, cash handling procedures, cleanliness and overall store operations. Other departments use the system to review status of repair projects, signage, merchandising displays, vendor check-in or other varying issues.
Westec has helped us achieve significant safety and operational improvements in the past eight years, said Sonja Hubbard, CEO of E-Z Mart. During this time, the advanced technology systems have proven their value with quality and reliability. The Westec system is most valuable if one of our clerks needs help in the middle of the night, and Westec is there.
Texarkana, Texas-based E-Z Mart is a chain of more than 300 convenience stores located in the five state areas, consisting of Arkansas, Louisiana, Missouri, Oklahoma and Texas.
Westec, West Des Moines, Iowa, delivers interactive and digital video-based business intelligence and surveillance solutions for retailers, restaurant chains, industrial facilities and other businesses.
Members help make our journalism possible. Become a CSP member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.