OTTAWA, Ontario -- March Networks, a provider of intelligent video surveillance, is releasing its Searchlight for Retail program as a service for convenience stores. The program includes loss prevention, data analytics and operational audits reporting, and it costs as little as $4 per day.
Searchlight combines surveillance video with point-of-sale (POS) transaction data and accurate analytics to enable retailers to proactively detect fraud and theft and reduce incident investigation times. The program effectively eliminates the need for customers to purchase and maintain servers within their own IT infrastructure.
Searchlight for Retail software as a service (SaaS) is hosted at Amazon Web Services and is managed by staff in March Networks’ secure Network Operations Center (NOC). It includes all software licensing and all camera and recorder processing, health management, upgrades and administration—including user management that is performed by March Networks NOC staff working in cooperation with the business’s certified March Networks systems integrator.
The program delivers multiple, user-defined reports and allows customers to schedule them to arrive automatically in their email inboxes. The reports include snapshot images and direct links to recorded video that let them analyze and compare:
- Location and employee performance at one or a group of locations.
- Suspect transactions, such as all voids above a set amount.
- Conversion rates, customer wait times, dwell times and other customer-service metrics using integrated analytics.
- Operational performance, including how clean locations are, if shelves are well-stocked, if employees are dressed properly and if procedures are being followed.
- Security audits, including a list of alarms and the ability to filter by specific alarm or location.
“This new, hosted Searchlight option is ideal for convenience-store owners who want the loss prevention and business analysis capabilities of a proven intelligent video solution without the burden of managing and maintaining their video devices,” said Peter Strom, president and CEO of March Networks. “The solution also removes upfront capital expense barriers, making it a more cost-effective option for owners who are always keeping an eye on the bottom line.”
Searchlight for Retail will be sold through March Networks certified partners, who will work directly with their c-store customers to install, configure and maintain the service. The new service will initially be available to the c-store market in the United States and Canada.
March Networks, an independent subsidiary of Infinova, provides intelligent video solutions. For more than a decade, the Ottawa, Ontario-based company has helped commercial and government organizations transition from traditional CCTV to advanced surveillance technologies used for security, loss prevention, risk mitigation and operational efficiency. March Networks systems are delivered in more than 70 countries.