Technology/Services

RTO Updates C-Store Robbery Prevention and Safety Training Program

Convenience stores experienced 9% of all robberies in 2021, according to FBI statistics
crime
Photograph: Shutterstock

Ready Training Online has updated its Robbery Prevention and Safety training, available immediately on its learning management system, trainingGrid. This training is aimed primarily at convenience stores because of the high incidence of robbery in the industry, the company said.

This new training includes what to do in the event a robbery occurs, what to do if an employee is in another part of the store when a robbery occurs, information on how to prevent and handle potentially dangerous situations that may arise outside the store and how to stay safe when opening and closing the store.

  • Click here to read the CSP cover story Crime & Safety: When Prevention Isn't Enough. And click here to listen to a CSP At Your Convenience podcast with RTO’s director of business development, Tom Hart, on c-store robbery prevention and safety.

According to its Crime in the United States survey released in October 2022, the FBI stated that convenience stores experienced the 4th highest number of robberies in the United States in 2021, only after streets, parking garages and residences. C-store robberies accounted for 9% of all robberies that year.

While all retailers should be aware of and prepared for potential crime at their locations, it’s even more essential for c-stores to teach their teams how to respond appropriately in the event of a robbery, RTO said. Comprehensive training, which includes discussion on prevention and safety measures, in addition to guidance about how to respond during a robbery, can not only help deter theft but also keep employees and customers safe.

Elizabethtown, Pennsylvania-based Ready Training Online offers an extensive c-store-focused content library is comprised of short, performance-based training modules developed in RTO’s on-site convenience-store set, or on location, with in-house production capabilities. Its learning management system, trainingGrid, deploys and streamlines employee training and allows companies to track progress and report on the success of their training programs.

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