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7-Eleven Piloting Scan & Pay Mobile Checkout

Proprietary technology creates 'full end-to-end frictionless payment experience,' company says
Photograph courtesy of 7-Eleven

IRVING, Texas -- 7-Eleven is piloting a new mobile app called Scan & Pay that allows customers to use their smartphones to scan and pay for items without having to check out with a cashier.

The retailer is testing the new mobile self-checkout feature at 14 convenience stores in Dallas, with plans to expand the service. It is the first c-store chain to develop proprietary technology for a full end-to-end frictionless payment experience, the company said.

The payment feature is integrated within the 7Rewards loyalty program, allowing customers to earn and redeem any available 7Rewards loyalty program points or coupons.

Customers must be within the geo-fenced area around the pilot stores for the feature to appear. Once a customer is near or in a pilot store, the option to “start scanning” will appear. Customers scan their items as they shop, and the items are automatically added to their basket.

Customers check out using Apple Pay, Google Pay or a traditional debit or credit card. Once they pay, customers scan the QR code that appears on the confirmation screen at the confirmation station and go.

Based in Irving, Texas, 7‑Eleven operates, franchises or licenses more than 67,000 c-stores in 17 countries, including 11,800 in North America. 7-Eleven is No. 1 in CSP's 2018 Top 202 ranking of c-store chains by number of company-owned retail outlets.

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