WEST VALLEY, Utah — Holiday Oil Co., a convenience-store retailer with 67 locations in Utah, has selected Gilbarco Veeder-Root's Passport Express Lane self-checkout system for a frictionless shopping experience.
West Valley, Utah-based Holiday Oil operates 67 c-stores in Utah.
- Holiday Oil Co. is No. 111 on CSP’s 2021 Top 202 ranking of U.S. c-store chains by store count. Watch for the 2022 Top 202 ranking in the June issue of CSP magazine and in CSP Daily News.
The brand will outfit its entire network with Express Lane kiosks to allow employees to focus on more complex tasks and serve the growing segment of self-service customers who desire a faster, cashier-less checkout process.
“Self-checkout solves challenges on both sides of the front counter,” said Jay Cahoon, director of fuel systems. “For employees, it helps balance out staffing shortages and maintain store standards. For customers, it provides the checkout options they’ve come to expect from other retail environments. Holiday Oil is committed to providing a speedy, positive customer experience and Express Lane helps us maintain that standard.”
Express Lane is designed specifically for c-stores, capable of handling the unique retail scenarios of the c-store industry including the sale of age-restricted items and fuel. This allows customers to scan items, order food and pump gas all in one transaction.
“Labor shortages are a persistent problem for most c-store retailers. Self-checkout is a cost-effective solution that also pays dividends to the rest of the c-store operation. We are proud and excited to help Holiday Oil elevate its customer experience,” said Monica Arroyave, marketing senior director for Gilbarco Veeder-Root.
Express Lane offers a wide range of payment options including contactless, cards and cash. With a variety of scanner options as well, Express Lane has a flexible footprint allowing retailers to fit new self-checkout areas into existing stores.
Gilbarco Veeder-Root, based in Greensboro, N.C., specializes in technology for retail and commercial fueling operations. Major product lines include fuel dispensers, pump media, point-of-sale systems, payment systems, tank gauges and fleet management systems.
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