Technology/Services

Pilot Co. Reworks Rewards Program

Different drivers receive customized benefits
pilot co.
Photograph courtesy of Pilot Co.

KNOXVILLE, Tenn. Pilot Co. has revamped its app and loyalty program, myRewards Plus. As the rewards program made for drivers, myRewards Plus will provide professional drivers, motorists and RV travelers with ways to save money and time at every fuel stop in Pilot's network.

  • Pilot is No. 13 on CSP’s 2021 Top 40 update to the Top 202 ranking of c-stores by store count.

"Now with myRewards Plus, we are able to provide drivers with more of what they need and want while on the road," said Mike Rodgers, chief technology officer at Knoxville, Tenn.-based Pilot. "We are always working to enhance the experience for our guests and are introducing the myRewards Plus app to simplify how drivers can earn more, save more and make the most of their stops when they visit any of our locations."

Available to be used at more than 1,000 Pilot and Flying J Travel Centers and One9 Fuel Network locations, the myRewards Plus app brings together the features of the Pilot Flying J app and the company's myRewards card.

Earning up to four points per commercial diesel gallon is now a permanent tiered points program for professional drivers in the myRewards Plus app. After six fills, drivers keep earning four points per gallon for the rest of the month. On average, this adds up to $450 worth of points per year that members can redeem on Prime Parking, showers, supplies, food and drinks.

All drivers can save money on the road with exclusive daily and weekly offers on favorite food, snacks, beverages and supplies. With drink club, members earn a free dispensed beverage or dispensed coffee on every tenth drink purchase. Professional drivers can also still earn shower credits and Shower Power with myRewards Plus.

Features include trip planning with navigation and location amenity filters, contactless payments and digital receipts. Professional drivers can reserve showers, book Prime Parking spaces and initiate mobile fueling from the comfort of their cabs.

"Our goal is to help guests along their journey with clean locations, friendly team members, money-saving rewards and useful tools that make road travel easier," said Rodgers. "Especially today, the need for utility features that promote health and safety, such as digital receipts, touchless payments and mobile fueling, are critically important and we will continue to explore more ways to expand our app's capabilities."

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