Ready or not, 2020 has made delivery and curbside pickup a must-have for many convenience-stores.

Stay-at-home orders and social distancing guidelines have made physical shopping more difficult, but c-stores responded—and quickly—by launching last-mile initiatives to get their products to customers anyway. For its fourth annual Power 20 list, CSP profiles retailers with the vision to launch and maintain a last-mile program, sometimes moving from zero to 60, in the face of a year defined by disruption.