Pilot Co. in late 2022 announced it is moving its newly established Team Member Experience department forward with the addition of a new key leader: Angie Cody, director of inclusion, diversity and equity. In this new leadership position, she will create strategic programs that foster a more inclusive environment among team members.

The retailer in 2022 partnered with two automakers on EV-charging networks, first with General Motors and charging network EVgo to build out a network of 350-kilowatt EV chargers, and a few months later with Volvo Group to develop a high-performance charging network open to all battery-electric Class 8 truck brands.

In April 2022, the company announced its $1 billion three-year New Horizons initiative "to create an outstanding experience for our guest," CEO Shameek Konar said. While initiative enhancements include an array of items such as interior and exterior improvements to make stores more welcoming, "by far, we're most excited about the expansion of our food," said Allison Cornish, vice president of store modernization, who is leading New Horizons. In December 2022, senior advisor and past president Ken Parent was named CSP's Retail Leader of the Year.

Pilot Co. in recent years began an ownership transition culminating in the company becoming majority owned by investment holding giant Berkshire Hathaway in 2023. Berkshire Hathaway bought a 38.6% stake in Pilot Flying J in October 2017 for $2.76 billion. Berkshire Hathaway grew its ownership stake to 80% in 2023, and in April announced a new CEO, Adam Wright, and CFO, Joe Lillo. The two will replace Konar and Kevin Wills, respectively, who will be leaving after supporting the transition.

For benchmarking purposes, store counts are as of Jan. 1, 2023.

Headquarters:Knoxville, Tennessee
No. of Stores:641
Rank Last Year:12