Family Express is a regional chain of foodservice-focused convenience stores with an upscale positioning. The chain dedicates itself to offering fresh food and beverages at value prices in a convenient, friendly, clean and safe environment.

The chain differentiates itself by having fresh milk and many other products delivered daily to the stores. Stores are known for the chain’s private-label concepts and products, including Cravin’s Market baked goods and deli items; Java Wave coffees; Squeeze Freeze frozen beverages; Buzzed Energy beverages; Family Express brand milk, water and ice; and Family Express fuels, including E15. Stores also feature a European Cafe self-serve coffee program that can calibrate and serve multiple gourmet coffee options, customized with foam, syrups and milk.

Family Express has an employee-centric culture. In 2018, it raised starting wages to $11 per hour, and it offers benefits such as 401(k) matching, fitness-center access and stable scheduling.

Family Express Corp., a privately held company, owns and operates all of its units.

Source: Convenience Digital Resource Library, Technomic. For benchmarking purposes, store counts are year-end 2017.

Photo courtesy of Family Express Corp. 

Headquarters:Valparaiso, Indiana
No. of Stores:70
Rank Last Year:85