Graham Enterprises Inc.

Graham Enterprise Inc. (GEI) has been associated with petroleum since 1922. The third-generation, family-owned company owns and operates 37 convenience stores averaging in excess of 2 million gallons per site. Twenty of the sites include car washes. It also supplies upward of 140 additional outlets with annual fuel volumes in excess of 190 million gallons, according to the company.

GEI operates in northern Illinois and offers the Shell, BP, ExxonMobil, CITGO and Marathon fuel brands.

The customer service mantra for the 350 GEI team members is underpinned with a “We Care Vision” focused on consistently exceeding customer expectations to drive repeat business and enhance customer loyalty. The vision is supported with a state-of-the-art training program, according to the company.

GEI currently has a number of sites under development, including a rebranding initiative designed to invigorate the sites and position the chain as a market leader in its region.

Source: Convenience Digital Resource Library, Technomic. For benchmarking purposes, store counts are year-end 2017.

Photo courtesy Graham Enterprise Inc.