Last year, Cumberland Farms continued to expand its more than 5,000-square-foot next-generation concept stores in the Eastern United States. With dozens of units upgraded to the new format, the company will continue to replace its units with next-generation stores.
Meanwhile, company benefits such as the $9 million the company paid in manager incentive pay has turned heads. Both The Boston Globe and Fortune named Cumberland Farms a top place to work.
In February 2018, the retailer launched a redesigned SmartPay Check-Link mobile app. Users earn 10 cents per gallon of gas and a free menu item for every 10 purchased. The loyalty program has helped customers save $100 million over the past five years, according to the company.
In the past year, Cumberland Farms enhanced its forecourt and in-store offerings. The convenience-store chain introduced a 15% ethanol fuel blend in reformulated gasoline (RFG) markets.
Source: Convenience Digital Resource Library, Technomic. For benchmarking purposes, store counts are year-end 2018.
Headquarters: | Westborough, Massachusetts |
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No. of Stores: | 562 |
Rank: | 15 |
Rank Last Year: | 16 |
Website: | http://www.cumberlandfarms.com |