Pilot Flying J

Last year, Pilot Flying J added a few dozen units to its network. And the chain does not intend to slow down in 2019. The company plans to add at least 20 new locations and spend up to $2 million per unit on facility upgrades for its established stores. Renovations will include new showers, employee break rooms, pumps and back-office systems. The company is also expanding its new open kitchen model, a design that makes foodservice workers a focal point of the store. At the beginning of 2018, PFJ launched its abbreviated format, Pilot Express. The company also recruited a new chief financial officer, Kevin Wills.

Source: Convenience Digital Resource Library, Technomic. For benchmarking purposes, store counts are year-end 2018.